Insurance Claims

Handling insurance claims is our specialty. No claim is too complicated or too small. In order to serve you, our customer, Proctor’s can efficiently handle all aspects of your insurance claim from start to finish. If you already have an insurance estimate, or even if you don’t, we will be happy to work with your insurance company and adjuster on any changes or additions in order to guarantee a quality repair. From small companies to large corporations, Proctor’s is happy to assist you with your insurance claim.

Rental Cars

After an accident, our staff will assist you in securing a rental car while your vehicle is inoperable.


Our computerized estimating system allows us to complete most estimates while you wait. This allows us to write your estimate using the same estimating system as your adjuster or insurance company representative. Our team of trained estimators will make sure that you receive a comprehensive damage estimate that will help you receive a complete quality repair.

Towing and Recovery

We offer 24 hour towing and recovery services and direct response to accident scenes within Richmond County, Columbia County and the North Augusta area. Whether you are out of town for business, vacationing, or visiting family, by request, our tow trucks will pick up your vehicle anywhere in the Southeastern United States with 24 hours notice.

Military Personnel

We respect and appreciate our service men and women who serve our country. Proctor’s has extensive experience serving the military. We will work with you in all situations from training to transfers.

Payment Options

For those of you who don’t have insurance to cover repairs, don’t worry! In addition to cash, personal, business or insurance check, we also accept several major credit cards and offer a finance plan for qualified applicants.


Although we meet by accident, it doesn’t have to be a mistake. From towing to insurance and repair we can assist you with all of your post accident needs.